This Privacy Policy applies to the ClariDX website at claridx.com and any services operated by ClariDX Ltd. Please read it carefully. By using our website, you acknowledge the practices described here.
1. Who we are
ClariDX Ltd ("ClariDX", "we", "us", "our") is a medical technology company incorporated in England and Wales (Company Number: 17107113). We are a spin-out from King's College London, developing optical precision guidance technology.
We are the data controller for the personal data collected through this website and our associated communications. Our registered address is:
ClariDX Ltd
Floor 17, Tower Wing
Great Maze Pond
London SE1 9RT
United Kingdom
You can contact us about data protection matters at: info@claridx.com
2. What personal data we collect
We may collect the following categories of personal data depending on how you interact with us:
2.1 Data you provide directly
- Contact and identity information: name, email address, phone number, job title, and organisation, when you complete a contact form or send us an email.
- Correspondence: the content of messages, enquiries, or feedback you send us.
- Business relationship data: information shared in the course of investor, partnership, or clinical collaboration discussions.
2.2 Data collected automatically
- Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform.
- Usage data: pages viewed, time spent on pages, referring URLs, and navigation paths.
- Cookie data: as described in Section 9 and our Cookie Policy.
2.3 Data from third parties
We may receive limited personal data about you from publicly available sources (such as LinkedIn) or from referral partners, solely for the purpose of business development and in accordance with applicable law.
3. How we use your personal data
We use the personal data we collect for the following purposes:
| Purpose | Data used | Lawful basis |
|---|---|---|
| Responding to enquiries and communications | Contact details, correspondence | Legitimate interests / Contract |
| Investor and partnership communications | Contact and business data | Legitimate interests |
| Improving and maintaining our website | Technical and usage data | Legitimate interests |
| Analytics and website performance | Usage data, cookies | Consent (where required) |
| Complying with legal obligations | All categories as required | Legal obligation |
| Fraud prevention and security | Technical data | Legitimate interests |
We will only use your personal data for the purposes set out above, or for other purposes compatible with the original purpose. We will not use your data for direct marketing without your explicit consent.
4. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
- Legitimate interests: We process data for our legitimate business interests, including responding to enquiries, developing our business, and improving our website — provided those interests are not overridden by your rights.
- Contract: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: Where we are required by law to process data.
- Consent: Where you have given us clear consent, in particular for non-essential cookies and optional marketing communications. You may withdraw consent at any time.
5. Who we share your data with
We do not sell your personal data. We may share it only in the following circumstances:
- Service providers: Trusted third-party providers who help us operate our website and business (e.g., hosting, email, analytics). These parties process data only on our instructions under appropriate data processing agreements.
- King's College London: As our founding institution and institutional partner, limited data may be shared in the context of our spin-out relationship and collaborative research activities.
- Legal authorities: Where required by law, court order, or to protect the rights, safety, or property of ClariDX, its staff, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify affected individuals beforehand.
6. International transfers
Our website and services are primarily operated within the United Kingdom. Some of our service providers may be located outside the UK or European Economic Area (EEA). Where data is transferred internationally, we ensure appropriate safeguards are in place — such as UK adequacy regulations, standard contractual clauses, or equivalent mechanisms — to protect your data to the same standard as in the UK.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.
- Contact enquiry data: Retained for up to 3 years from your last interaction, unless an ongoing relationship develops.
- Investor / partnership data: Retained for up to 7 years following the end of any formal engagement, in line with legal and commercial record-keeping requirements.
- Technical / analytics data: Typically retained in aggregated or pseudonymised form for up to 26 months.
- Legal obligation data: Retained for the duration required by applicable law.
When data is no longer needed, it is securely deleted or anonymised.
8. Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may ask us to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): You may ask us to delete your personal data in certain circumstances.
- Right to restrict processing: You may ask us to limit how we use your data while a dispute is resolved.
- Right to data portability: You may request a machine-readable copy of data you provided to us, where technically feasible.
- Right to object: You may object to processing based on legitimate interests or direct marketing at any time.
- Rights related to automated decision-making: You have the right not to be subject to solely automated decisions that have a legal or significant effect on you. We do not engage in such processing.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@claridx.com. We will respond within one month. If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Cookies
Our website uses cookies and similar tracking technologies. For full details of the cookies we use, their purposes, and how to manage your preferences, please read our Cookie Policy.
You can also manage cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of parts of our website.
10. Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmitted to and from our website, access controls, and regular security reviews.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children's privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will promptly delete it. If you believe a child has provided us with personal data, please contact us at info@claridx.com.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
ClariDX Ltd
Floor 17, Tower Wing
Great Maze Pond
London SE1 9RT
Email: info@claridx.com
Phone: +44 (0)207 188 4370
You may also contact the UK Information Commissioner's Office if you have concerns about how your data is being handled: ico.org.uk